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TERMS AND CONDITIONS

 

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Dr Paula Goel ( Brand Name of Jakksh Healthcare Pvt. Ltd. ) (“Company”, “we”, “our”, or “us”) governing your access to and use of the website, services, content, products, and features available through the website operated by the Company (the “Website”).

By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and any policies referenced herein. If you do not agree with these Terms, you must not access or use the Website.

The Company reserves the right to modify or update these Terms at any time. Any changes will become effective upon being posted on the Website. Your continued use of the Website after such changes constitutes acceptance of the revised Terms.

1. ELIGIBILITY

1.1 The Website is intended for use by individuals who are competent to contract under applicable laws.

1.2 Persons under the age of eighteen (18) years or individuals who are otherwise not legally competent to contract may use the Website only under the supervision of a parent or legal guardian.

1.3 By accessing or using the Website, you represent and warrant that you meet the eligibility requirements stated in this section.

2. ACCOUNT REGISTRATION

 2.1 Certain features of the Website may require you to create an account.

 2.2 When registering an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your information
  • Maintain the confidentiality of your account credentials
  • Restrict access to your account and device
  • Notify the Company immediately of any unauthorized use of your account

2.3 You accept responsibility for all activities that occur under your account. 

2.4 The Company reserves the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent or unauthorized activities.

3. PERMITTED USE OF THE WEBSITE

3.1 The Company grants you a limited, non-exclusive, non-transferable license to access and use the Website for personal and non-commercial purposes.

3.2 You agree not to:

  • Copy, reproduce, distribute, or modify Website content without permission
  • Use the Website for unlawful purposes
  • Attempt to gain unauthorized access to the Website or its systems
  • Interfere with the operation of the Website
  • Use automated tools such as bots, crawlers, or data mining tools 

3.3 Any unauthorized use of the Website may result in termination of access and potential legal action.

4. USER CONDUCT

You agree not to engage in activities that:

  • Violate any applicable laws or regulations
  • Infringe the intellectual property rights of others
  • Transmit false, misleading, or fraudulent information
  • Disrupt the Website’s functionality
  • Harass, harm, threaten, or impersonate another individual or entity 

5. INTELLECTUAL PROPERTY RIGHTS

5.1 All content on the Website, including but not limited to text, graphics, logos, designs, images, software, trademarks, and other materials (“Content”), is owned by or licensed to Dr Paula Goel ( Brand Name of Jakksh Healthcare Pvt. Ltd. ).

5.2 The Content is protected by copyright, trademark, and other intellectual property laws.

5.3 You may access and use the Content only for personal, non-commercial purposes.

5.4 You may not reproduce, distribute, modify, publish, transmit, or create derivative works from the Content without prior written permission from the Company.

6. USER-GENERATED CONTENT

6.1 The Website may allow users to submit or post content, including comments, reviews, or other materials (“User Content”).

6.2 By submitting User Content, you grant Dr Paula Goel ( Brand Name of Jakksh Healthcare Pvt. Ltd. ) a worldwide, non-exclusive, royalty-free, perpetual license to use, reproduce, modify, publish, distribute, and display such content in any media.

6.3 You represent that:

  • You own or have the necessary rights to the content submitted
  • The content does not violate any law or third-party rights
  • The content does not contain harmful, defamatory, or unlawful material

6.4 The Company reserves the right to remove or refuse any User Content at its sole discretion.

7. PRODUCT INFORMATION AND DISCLAIMER

7.1 Information provided on the Website is intended for general informational and educational purposes only.

7.2 The Company does not guarantee that product descriptions, pricing, or other information on the Website is accurate, complete, reliable, or current.

7.3 The Company reserves the right to correct errors, update information, and modify content at any time without prior notice.

7.4 Users should carefully review product instructions, ingredients, and usage guidelines before using any product.

8. ORDERS AND PURCHASES

8.1 Products available on the Website are intended for personal use only.

8.2 The Company reserves the right to cancel or limit orders if:

  • The order violates these Terms
  • The order appears to be placed for resale
  • The order quantity exceeds reasonable personal usage

8.3 Additional terms may apply to specific promotions, offers, or services provided on the Website.

9. FAIR USAGE POLICY

9.1 The Company reserves the right to monitor purchasing activity to ensure fair usage.

9.2 Bulk purchasing behavior may be restricted, including:

  • Limiting quantities per order
  • Reviewing multiple orders placed within a short period
  • Cancelling orders suspected of resale or misuse

9.3 Accounts attempting to bypass these restrictions may be suspended or terminated.

ELECTRONIC COMMUNICATIONS

By using the Website or communicating electronically with the Company, you consent to receive communications electronically.

Such communications may include notices, agreements, updates, promotional messages, or other information via email, SMS, messaging platforms, or Website notifications.

Electronic communications shall satisfy any legal requirement that such communications be in writing.

THIRD-PARTY LINKS

The Website may contain links to third-party websites or services.

These third-party websites are not controlled by Dr Paula Goel ( Brand Name of Jakksh Healthcare Pvt. Ltd. ) , and the Company is not responsible for their content, privacy practices, or policies.

Accessing third-party websites is done at your own risk.

PRIVACY POLICY AND OTHER POLICIES

Your use of the Website is also governed by the following policies, which are incorporated into these Terms by reference:

Privacy Policy

Shipping Policy 

Return and Refund Policy 

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Dr Paula Goel ( Brand Name of Jakksh Healthcare Pvt. Ltd. ) shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of:

Use or inability to use the Website

Errors or inaccuracies in Website content

Interruptions or delays in Website operation

Unauthorized access to user information

This limitation applies regardless of whether the damages arise in contract, tort, negligence, or otherwise.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Dr Paula Goel ( Brand Name of Jakksh Healthcare Pvt. Ltd. ) , its affiliates, directors, officers, employees, agents, and partners from and against any claims, damages, liabilities, losses, and expenses arising out of:

Your use of the Website

Your violation of these Terms

Your violation of any rights of a third party 

TERMINATION

The Company reserves the right to suspend or terminate your access to the Website at any time without prior notice.

Access may be terminated if:

You violate these Terms

Your account is involved in fraudulent or unlawful activities

Unauthorized access or interference with the Website is detected

WAIVER

Failure by Dr Paula Goel ( Brand Name of Jakksh Healthcare Pvt. Ltd. ) to enforce any provision of these Terms shall not constitute a waiver of such provision or any other provision.

SEVERABILITY

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

SURVIVAL

Provisions relating to intellectual property rights, limitation of liability, indemnification, dispute resolution, and other provisions which by their nature should survive termination shall remain in effect after termination of these Terms.

GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to these Terms or the use of the Website shall be subject to the exclusive jurisdiction of the competent courts in India.

CONTACT INFORMATION

For any questions or concerns regarding these Terms and Conditions, you may contact:

  • Email: marketplace@drpaulagoel.com
  • Address: Shiv Shakti CHS A wing , 1 st floor , next to Sahakari Bhandar , Agar bazar Prabhadevi, Mumbai 400028